Privacy Policy & Terms and Conditions

Lower Winsford Farm (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website, make an enquiry, subscribe to our newsletter or book a stay with us.

Who We Are

Lower Winsford Farm
Halwill Junction
Devon
United Kingdom

For any privacy-related enquiries, please contact us using the details provided on our website.

Information We Collect

We may collect and process the following information:

  • Name
  • Email address
  • Telephone number
  • Postal address
  • Booking information
  • Payment information (processed securely through third-party providers)
  • Information submitted through contact forms
  • Newsletter subscription details
  • Website usage data collected through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Process bookings and payments
  • Communicate important information regarding your stay
  • Improve our website and services
  • Send newsletters and marketing communications where consent has been provided
  • Meet legal and regulatory obligations

Legal Basis for Processing

We process personal information under one or more of the following legal bases:

  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations
  • Your consent

Data Sharing

We do not sell your personal information.

We may share information with trusted third parties including:

  • Payment processors
  • Booking systems
  • Website hosting providers
  • Email marketing providers
  • Professional advisers where required by law

Data Security

We take reasonable measures to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

Your Rights

Under UK data protection legislation, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your information where appropriate
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser.

Website Terms and Conditions

Website Use

By accessing this website, you agree to these Terms and Conditions.

The content of this website is provided for general information purposes only and may be updated without notice.

Intellectual Property

All website content, including text, images, logos and graphics, remains the property of Lower Winsford Farm unless otherwise stated and may not be reproduced without permission.

Website Availability

Whilst we endeavour to keep the website available and up to date, we make no guarantees regarding uninterrupted access or error-free operation.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies or practices of those websites.

Limitation of Liability

To the fullest extent permitted by law, Lower Winsford Farm shall not be liable for any loss or damage arising from the use of this website.